Cookies – what are they?


A "cookie" is a piece of information, like a tag, that is stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website.


They are used by most major websites. To make the best use of our website, on whichever device you use, you will need to make sure your web browser is set to accept cookies.


What are Cookies used for?


We use cookies and some other data stored on your device to:

  • Give you a better online experience
  • Allow you to set personal preferences
  • Protect your security
  • Measure and improve our service
  • Work with partners and measure marketing


So what information is kept by the Cookie?


A cookie will typically hold:

  • The name of the website that it has come from
  • How long the cookie will stay on your computer or phone
  • A value – usually a randomly generated unique number


How long do Cookies stay on my computer?


Session Cookies – these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.

Persistent Cookies – these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.


How do Cookies affect my privacy?


You can visit our website without revealing any personal information.

We protect your personal information very carefully. The security and safety of your personal information is very important to us.


So in brief:


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.




Find out how to delete cookies by visiting www.aboutcookies.org

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